Reference

What You Agree to When You Use fx66

These terms set out how your fx66 account works, what we expect from you, and what you can expect from us. Access and eligibility depend on your local law and the region you're in — read through before you open an account.

Applies to all account holdersbKash, Nagad, Rocket wallet use coveredEligibility subject to local lawUpdated terms take effect on postingContact support for any questions
fx66 What You Agree to When You Use fx66
HOW WE HANDLE THIS

What These Terms Actually Protect

These terms are not just formalities. They set clear expectations on both sides — what we commit to running, and what conduct keeps your account in good standing. Here is how we apply them in practice across the areas that matter most to your account.

Account Security

You are responsible for your login credentials. If you suspect unauthorised access, contact support immediately so we can lock the account and review recent activity.

Wallet and Payment Rules

All bKash, Nagad and Rocket transactions must be made from a wallet registered in your own name. Third-party wallet use conflicts with these terms and may result in a hold on the transaction.

Account Data and Retention

We retain your account data in line with applicable requirements. You can request a summary of what we hold by contacting support through live chat or email.

Requesting Changes or Closure

To update account details or request closure, go through the account settings page or contact support directly. Pending transactions must clear before closure is finalised.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been actioned incorrectly under these rules, contact our support team directly. We handle terms-related queries through live chat, email, and our help centre — and we aim to respond with a clear explanation of how the relevant rule applies to your account.

Live Chat Open the chat window from any page on fx66 to ask about a specific clause or flag a concern with your account status under these terms.
Email Support Send a written query to our support address if you need a record of the exchange — useful when disputing a terms-based account decision.
Help Centre Our help centre has a dedicated section for account rules, covering wallet use limits, account restrictions, and how we handle terms updates.

Common Questions About fx66 Terms

These are the questions we actually receive about how these terms work. If yours is not covered here, live chat gets you a direct answer from the support team.

Yes. Every deposit you make via bKash, Nagad or Rocket is covered by these terms. The wallet must be registered in your own name for the transaction to be processed without issue.

Updated terms take effect as soon as they are posted on this page. Continuing to use your account after a change means you accept the revised version. We recommend checking this page periodically.

No. These terms prohibit sharing account access. Each account is for one registered person only. A shared or duplicate account may be suspended pending a review of activity under the relevant clause.

Contact support via live chat or email and reference the specific action on your account. Our team will explain which clause applies and what steps are available to you for that type of case.

Access depends on your local law and the eligible regions we operate in. We do not confirm legality for every location — check what applies in your area before opening an account.

Go to account settings for detail changes, or contact support directly to request closure. Any pending bKash, Nagad or Rocket transactions must complete before your account can be closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.