What We Collect and Why We Hold It
When you open an account with fx66, we collect the information needed to run it: your name, contact details, and the payment method you use — whether that's bKash, Nagad, or Rocket. Transaction records tied to those wallets are kept for account verification and to resolve
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any payment queries you raise. We also collect device and session data when you log in from your phone or browser — this helps us detect unusual access and keep your account secure. Cookies are used to remember your session so you don't have to log
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in from scratch every time you return. We do not sell your data to third parties. Retention periods depend on the type of data: payment records are held longer than session logs, in line with standard financial record-keeping practice. Your data may be processed in regions
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outside Bangladesh where our service infrastructure operates, but it remains subject to the protections described in this policy. Use of fx66 is subject to your local law and eligible regions — access does not imply legal clearance in every jurisdiction. If you have a question about
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a specific data point we hold, our support team can walk you through it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.